FixiBharat Terms of Service
Last Updated: August 22, 2026 • Effective Date: January 1, 2026
1. Acceptance of Terms
By accessing or using FixiBharat website (fixibharat.vercel.app) or mobile applications, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the services.
2. 7-Day Workmanship Warranty
FixiBharat provides a 7-day workmanship guarantee on all eligible repairs and services completed through the official platform:
- If the repaired equipment fails or identical fault re-occurs within 7 days, a technician will re-inspect and fix the issue free of labor charges.
- Warranty does not cover pre-existing structural defects, external physical damage, water ingress, or unauthorized third-party tampering.
3. Fixed Pricing & Payment Policy
FixiBharat maintains standard upfront itemized rates for all services to eliminate arbitrary doorstep price negotiations:
- Customers agree to pay the standard inspection/base rate plus any pre-approved spare parts cost.
- Payments may be completed securely via UPI, QR Code, Net Banking, or Direct Cash to the technician upon satisfaction.
- Zero hidden convenience fees or surge surcharges.
4. Partner Conduct & Safety Protocols
All registered technicians operate as independent verified service partners. Partners must wear the FixiBharat uniform, present government photo ID upon request, verify the customer OTP before commencement, and adhere to our zero-tolerance safety and anti-harassment policy.
5. Dispute Resolution & Customer Care
In the rare event of a dispute, customers and partners can reach our 24/7 resolution desk at support@fixibharat.com or call our toll-free helpline at 1800-890-FIXI. All disputes will be governed by the laws of India.
